Privacy Policy
BWL collect information pertaining you (“Your Information”) when you become a member of BWL; when you use BWL website or services provided by BWL; or when you transact with BWL. We want to inform you that BWL has established policies regarding the types of information we collect from you; how the information is used; how long we keep the information; and how we ensure the information is secured. We hope by informing you our policy, you will continue to have the peace of mind being our valued customers and business partners.
The types of personal information we keep:
The types of information BWL collects and how the information is used:
- Personal Particulars
These are the data you provide us either through hard-copy Registration Form, hard-copy Particulars Update Form, or electronic (online) Registration/Update Form. This type of data includes, but not limited to, Identity Number, Contact Information, Date of Birth, Spousal Information, Gender, and Bank Account Number. Note that bank account number is necessary only for members who opt to be paid commission by BWL through bank transfer into their bank accounts.
BWL uses your personal particulars to maintain contact and to carry out transactions with you throughout your membership life-cycle. Should you agree to receive Marketing and Promotion information, BWL may from time to time send you updates via phone or SMS. Additionally, BWL may disclose your contact information to your sponsors upon their requests if you agree to receive Marketing and Promotion information from BWL. BWL does not share your information with any external commercial organisations. BWL however may disclose your information to the relevant government authorities should it be required in the process of substantiation or investigation.
- Technical Information
From time to time BWL collects technical data pertaining to your online browsing and shopping behaviours. These information enable BWL to continually improve the relevant websites, products and services provided to you.
- Business Information
BWL keeps the record of your past orders and fulfilment records. This helps BWL to carry out its business analytical functions, as well as improving the quality of products and services provided to you.
BWL does not collect and store your credit card information. The credit card information you provide while transacting with us is solely used for effecting payment from you to us; which may involve third-party payment service provider, who implements industry-standard of security mechanism.
How long BWL keeps your information:
BWL stores your personal particulars for as long as you remain as our member. Your electronic personal particulars and transaction information will be removed from our system when you explicitly express your intention in writing to terminate from our membership programme and after the required legal obligation to keep historical records (5 years) lapses.
How BWL ensures your information are secured:
Among several other security control measures, BWL implements the following industry best-practices to ensure your information with us are safe:
- Secure Socket Layer (SSL) encryption to secure your data during its transmission over the Internet.
- Where applicable, advanced antivirus solutions are actively monitoring and protecting BWL systems from the work of malicious software and attacks.